My name is Georges Sami SAATI, I am a customer of your company..
I am actually living in Miami, Florida. I bought a KIA Sportage 2012 last December in the Dominican Republic. Having only used 14,000 Km (8,750 miles), with less than 10 months of purchase, the car engine exploded. These pistons have holes in them (Pictures Attached).
I bought the car from a dealership called TRANSAUTO telephone 809-363-1414 Brand New and paid cash upon purchase. The Dealership bought it from an Authorized KIA dealership AUTO HAUS, Av. John F. Kennedy esq. Gracita Alvarez 809-334-4111 who in turn bought it from VIAMAR who is the representative of KIA in the Dominican Republic. They all said they were not responsible for the explosion of the motor. Since I got the car, I have had several problems. I strongly believe that you sold me a LEMON.
Hoping that the KIA Motors Company will make the intelligent decision by doing the right thing and taking responsibility for the factory defective motor.
If this is not solved, I will have no other recourse but to pursue this matter in the Courts and the judges will decide.
Your company sold over 1.4 million vehicles in 2010, your Net Income was 3 Billion dollars, you have dealers in 172 countries and you ranked as company number 318 globally in July 2012. Resolving this issue must not be that difficult, it is just a question of COURAGE TO RESPECT THE CONSUMER.
Description of the CAR:
TYPE: JEEP KIA SPORTAGE 2012 BLACK
MOTOR Number: G4KDBS133191
It is on Facebook.
Review about: 2012 Kia Sportage.